You are seeing this message because your computer is not set
to accept cookies. There are two pieces of software that affect your
computer's ability to accept cookies: the internet browser program you use (e.g. Internet Explorer)
and, if you have one installed, your firewall program.
Change your browser settings
To change your browser settings try the following:
In IE 5.5 go to TOOLS>INTERNET OPTIONS>SECURITY>INTERNET>CUSTOM SETTINGS
and you will find the options for enabling cookies. Enable cookies, click apply and ok and then
try logging in again.
In IE 6.0 set your security setting options to "Medium".
In IE 7.0 go to TOOLS>INTERNET OPTIONS, and click on the "Privacy" tab. Within the privacy tab,
click on the "Advanced" button. Check the box to "Override automatic cookie handling", then make sure that
you are set up to accept both First-party and Third-party cookies, and that the box to "Always allow session cookies" is checked.
In Mozilla Firefox go to TOOLS>OPTIONS, and click on the "Privacy" tab. Check the box "Accept cookies from sites" and make sure the
"Keep until:" selection is "they expire".
If you are using a different browser (e.g. Netscape), the procedure is probably similar to one of the
above, and we recommend that you search the browser online help to see how you can control the cookie settings.
Changing your firewall settings
If you are confident that you have your browser settings right, but you are still failing the
cookie test, the chances are that your firewall is preventing cookies from being written. Since firewalls
can vary significantly and since changes to your firewall may affect the overall security of your
computer, we recommend that you consult the user manuals or the customer support for your particular
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